FRENCH ETC Support Request

Please help us address your question or resolve your problem. Please answer all questions in the first section below, then provide other answers that apply to your issue.

* Required

About You

First name *

Last name *

What category of member are you? *

What is your email address? *
If you have registered for French Etc, please enter the same email address

Registered Users

What is your username on French Etc?

Have you previously successfully logged into your account?
(for those who have registered)

Report a Problem

The Problem

Which webpage were you on when you had the problem?
Please enter title or URL of page, for example, https://frenchetc.org/i-want-to-be-a-french-etc-member/

If you are seeing an error or other message, what does it say?

What is the IP address of your computer?
Your IP address is four numbers separated by periods, for example: To obtain your IP address, go to https://frenchetc.org/welcometofrenchetc/ on the computer you use for French Etc

Payment Questions or Problems

For Premium (paid) members. We use the PayPal payment gateway to process all payments for French Etc.

When was your last payment to French Etc?

What was the amount of your last payment to French Etc?

Have you logged into PayPal to review your account?
Your PayPal account will show your payment history to French Etc




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